Reset here. Created an account using Google or Facebook? Use our social login. Send reset password link. Other Adviser To register please enter the name of your organisation, its website address and your work email address.
Enter organisation name. Enter organisation website URL. Enter your email. Enter your password. Re-enter your password. Click on the following box if you agree to our Terms of Use and Privacy Policy. Register now. Try and get it as soon as you can or your JSA claim might be delayed. If you're having trouble finding information you can contact your nearest Citizens Advice for help. Take a photo or screen-shot of the message that says your claim has been sent - you might need this later to prove when you first claimed.
Telephone: Telephone Welsh language : Textphone: Relay UK - if you can't hear or speak on the phone, you can type what you want to say: then You can use Relay UK with an app or a textphone. You can find out how to use video relay on YouTube. You can check if you can get income-based JSA. Make a note of the date and time you call the Jobcentre Plus. Also write down the name of the person you spoke to. You might need these details if you need to prove when you started your application.
You might be able to ask for your JSA claim to be valid from an earlier date - this is called 'backdating'. You could get JSA for up to 3 months before you applied. You can only backdate your claim if you have a good reason - for example a close relative died or you were given wrong advice by the Jobcentre.
You'll usually need to have looked for a job and been available for work from the day you want your JSA to start. If this wasn't possible, you can still ask to backdate your claim but you'll need a good reason. This can be the same reason you give for wanting to backdate. When you apply you'll be asked when you want the claim to start. Give the date you'd have applied if you could, for example the date you were given wrong advice.
You'll need to give evidence to show why you didn't apply earlier. For example, if the Jobcentre gave you wrong information you could provide emails or letters showing what they told you. You'll also need to prove you've been job hunting and available for work. Keep anything that shows this, for example copies of job applications or emails showing you registered with a job website. It can be difficult to prove that you're entitled to backdated payments - contact your nearest Citizens Advice if you need help.
You'll get a text or phone call inviting you to an interview at the Jobcentre to finish your claim. UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You can change your cookie settings at any time. There is a different process in Northern Ireland.
When you apply, you can ask for your claim to be backdated by up to 3 months if you were not able to claim sooner.
Your claim may not be backdated if you do not have a good reason for the delay in making your claim. Reasons for backdating your claim could include:. Apply for new style JSA. Back Working With Us In this section you will find information aimed at charity fund providers and those working with people in financial need.
Back About Us Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help — online, by phone and face to face through our partner organisations.
It is no longer possible to make new claims for income-based Jobseeker's Allowance. Postal Sign On If it would be very difficult for you to get to the Jobcentre, for example because you have a disability which affects your mobility, you live a long way from the Jobcentre or travelling to the Jobcentre is very expensive , you may be able to sign on by post.
Change of circumstances You must report changes in circumstance which might affect your entitlement to this benefit. Reviewed: January What you were doing? What would you like to report?
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