When you erase your device, all of your information including credit, debit, or prepaid cards for Apple Pay is deleted from the device, and you won't be able to track it using Find My. Use the Find My app to locate a missing device or item Learn the different ways you can use the Find My app to help find your missing device or personal item, like how to see its location on a map or mark it as lost.
What features are available for your missing device or item Find My features and availability might vary by country or region. See it on a map Open the Find My app. Choose the Devices or Items tab. Select the device or item to see its location on the map. If you belong to a Family Sharing group, you can see the devices in your group. Choose Directions to open its location in Maps. Don't see your device? Play a sound Open the Find My app.
Choose the Devices tab or the Items tab. Select your missing device or item, then choose Play Sound. If your device is offline, it won't play a sound until it connects to a network. If the AirTag attached to your item is out of Bluetooth range, your AirTag won't play a sound until it's within range.
Select your missing device or item. Follow the onscreen steps if you want your contact information to display on your missing device or item, or if you want to enter a custom message asking the finder of your missing device to contact you.
Select Activate. With the iOS 15 update , Apple has added more usability to this app. So, in case your iPhone has run out of battery and you misplaced it, you still have chances to find it. Earlier, the app could locate a device only when it is turned on or find the location where it was last online. First lets, find out which iPhones support these latest iOS 15 features. If you have misplaced your iPhone or it is stolen, you can track it using iCloud on the web or using the Find My app on another iPhone.
Open any browser and go to iCloud. This feature is for when you misplace your phone in a nearby area. If you play a sound on your iPhone and still can't find it, turn on Lost Mode. If you already have a passcode to lock your device you do, right? If you don't have one set, you'll have to create one. You'll also be asked to enter a phone number and a message that will be displayed on the lock screen asking whoever has your device to get it back to you. When enabled, Lost Mode will lock the device, prevent notifications and messages from showing up on your lock screen, and continue tracking the phone's location.
The phone will still ring for incoming phone and FaceTime calls. This should help you track down the phone if it's nearby. Or maybe you'll be lucky and the person who has the phone will answer it to help get it back to you.
Any credit and debit cards added to Apple Pay , along with student IDs and transit cards stored in the Wallet app, will be disabled until you regain access to the phone and log in to your iCloud account. If the phone is turned off and Lost Mode is enabled, you'll receive an alert when the phone is turned back on, including its current location.
When you recover your phone, you'll need to enter your passcode, or the passcode you created when enabling Lost Mode. Then sign in to your iCloud account to regain access to all of your Apple services like Apple Pay. Apple's iOS 15 update brings a big improvement to Find My that makes it possible to locate your lost iPhone even when the device has been turned off or the battery has died. This feature works automatically so long as you have the Find My network enabled on your iPhone.
That means your iPhone's location will remain visible in Find My on your other devices and to people in your Family Sharing group regardless of whether the phone is powered on. However, this feature is only available on iPhones in the iPhone 11, 12 or 13 series. Here's a refresher on how to turn on the Find My network: Open the Settings menu on your iPhone and tap the box with your name and photo.
From there, make sure the option for Find My network is toggled on. When this capability is activated, you'll also see an alert when powering down your iPhone that says, "iPhone Findable After Power Off.
If you're able to track your phone to a house or apartment building, don't confront the potential thief on your own. Call the cops and ask for their help. Sure, you want to get your phone back, but getting into a confrontation and potentially getting hurt isn't ideal. If you're unable to get your phone back, contact your carrier and explain that your phone has been lost or stolen.
The carrier will flag your device's International Mobile Equipment Identity number and, in most cases, will prevent that number from working on the network, rendering the device useless to whoever has it. Keep in mind that if you have your service suspended you'll reduce the odds of tracking the phone unless it's connected to a known Wi-Fi network or another member of the Find My network happens to be nearby.
Suspending service is something you should only do after you're sure you can't recover the phone. If you have AppleCare Plus with Theft and Loss or pay monthly for device insurance through your carrier, start the claim process as soon as possible.
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