Battle.net mobile authenticator how does it work

Recovery New Phone If you want to move your Mobile Authenticator to a new device, you'll want to remove the old one first , then add a new one. Removal If you need to remove your authenticator for any reason, follow the steps in this article. Core Hound Pup. Did you find this article helpful? Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong.

Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work. I'm frustrated by Blizzard's process or policy. Thanks for your feedback! Share This Article. Related Articles Recovering a Locked Battle. Can't Connect to Battle.

Adding a Battle. Click to watch this video in a web browser. Overwatch League. Log In. My Tickets. Contact Support. Can't Complete Authenticator Setup Updated: 2 months ago. Relevant Products:. Common Problems The app gets stuck at the loading symbol and says "setting up" I receive this error during set up: "Error An unexpected error occurred.

Please try again later. If you're having trouble completing the set up of a new Authenticator: Set up Blizzard Phone Notifications Close any apps running in the background Check your device's internet connection Make sure you have enough free space on your device Try removing and reattaching your Authenticator Uninstall the app, restart your phone, then reinstall the Authenticator Clear the Authenticator's Data and Cache from your device's app manager, restart the app, and try again.

Did you find this article helpful? Yes No. Common Problems How do I attach an Authenticator to my account? I attached an Authenticator to my account, but I uninstalled the app I reset my phone, how can I restore my Authenticator? Please select an option Never had an Authenticator Want to restore a previous Authenticator.

Congratulations, your Battle. Did you find this article helpful? Yes No. Help us improve. Please rate the following from a scale of 1 to 5 stars: This article is easy to find. Sorry to hear that! We'd like to know what's wrong. Please check any which apply: This information isn't relevant to my issue. This article is unclear or poorly written. I have tried the suggested steps but they didn't work.